Privacy Policy

Effective Date: September 26, 2026

Introduction

Welcome to Galaya! Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our e-commerce platform, which is integrated with the Pi Network SDK.

Information We Collect

  • Personal identification information (name, email, phone, shipping address)
  • Transaction details (products purchased, payment information)
  • Technical data (IP address, device info, browser type, access times)
  • Pi Network data: username (authentication) and payment information (Pi transactions)

How We Use Your Information

  • Authenticate users via Pi Network SDK
  • Process orders and Pi/GLY payments
  • Improve and personalize shopping experience
  • Send updates, promotions, and support communications
  • Protect platform and user security

Transaction Requirements

Complete transaction on Galaya requires access via Pi Browser and successful Pi Network login. Without these, purchases and Pi payments cannot be processed.

Sharing Your Information

We do not sell or rent personal information. We may share data with trusted service providers under confidentiality agreements.

Data Security

We take reasonable measures to protect your information. No internet transmission method is 100% secure.

Third-Party Policies

Pi Network operates under its own privacy policy. Review Pi Network policies separately from Galaya.

Refund Policy

Pi transactions are generally final and non-refundable unless otherwise stated. Contact support for transaction issues.

Your Rights

You may access, update, or request deletion of personal information by contacting us.

Changes to This Policy

We may update this policy periodically. Review this page for changes.

Contact Us

Questions? Email support@galaya.com or visit Hubungi Kami.