Privacy Policy
Effective Date: June 08, 2025
Introduction
Welcome to Galaya! Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our e-commerce platform, which is integrated with the Pi Network SDK.
Information We Collect
- Personal identification information (such as name, email address, phone number, and shipping address)
- Transaction details (such as products purchased, payment information)
- Technical data (such as IP address, device information, browser type, and access times)
- Pi Network data:
- - Username (for authentication and user identification)
- - Payment information (to process transactions made using Pi)
How We Use Your Information
We may use your information for the following purposes:
- To authenticate users via Pi Network SDK
- To allow transactions, which can only be made through Pi Browser after successful login
- To process orders and deliver purchased products
- To improve and personalize your shopping experience
- To send important updates, promotions, and customer service communications
- To protect the security of our platform and users
Transaction Requirements
To complete a transaction on Galaya, you must:
- Access Galaya via the Pi Browser
- Be successfully logged in through Pi Network authentication
Without fulfilling these requirements, you will not be able to make purchases or process payments using Pi.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted service providers who assist us in operating Galaya, conducting our business, or serving our users — as long as those parties agree to keep this information confidential.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, alteration, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.
Third-Party Policies
Galaya integrates with Pi Network for authentication and transactions. Please note that Pi Network operates under its own privacy policy and terms of service, which are separate from Galaya. We encourage you to review the Pi Network's policies to understand how they handle your personal data.
Refund Policy
Currently, all transactions made through Galaya using Pi are considered final and non-refundable unless otherwise stated. If you experience any issues with a transaction or believe there has been an error, please contact our support team for assistance. We are committed to ensuring customer satisfaction and will review each case individually.
Your Rights
You have the right to access, update, or request deletion of your personal information. If you wish to exercise any of these rights, please contact us through the information provided below.
Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about how we are protecting your data.
Contact Us
If you have any questions or concerns about this Privacy Policy, Refund Policy, or our practices, please contact us at support@galaya.com.